# Radd

> Arabic-native, chat-only AI agent by CallTEC AI. Radd (ردّ, Arabic for "reply") replies to customer messages on WhatsApp Business, Instagram DM, Messenger, Facebook Page, Telegram, and embedded web chat in every major Arabic dialect (Egyptian, Gulf, Levantine, Maghrebi) plus English and 16 other languages — in under 3 seconds, 24/7. Books meetings, qualifies leads, pushes them to your CRM.

## Key facts

- **Product name**: Radd (Arabic: ردّ)
- **Category**: AI chat agent platform
- **Parent company**: CallTEC AI
- **Website**: https://raddai.calltecai.com/
- **Founded**: 2026 (Radd sub-brand); parent company founded 2025
- **Headquarters**: Cairo, Egypt
- **Compliance**: SOC 2 Type I & II, HIPAA, GDPR (inherited from CallTEC AI)
- **Contact**: hello@radd.calltecai.com

## Channels supported

WhatsApp Business, Instagram DM, Messenger, Facebook Page, Telegram, Discord, email (Gmail / SMTP), embeddable web-chat widget.

## Languages supported (18+)

Arabic dialects: Egyptian, Gulf (Khaleeji), Levantine (Shami), Maghrebi, Modern Standard Arabic (Fusḥa).
Plus: English, French, Spanish, German, Turkish, Italian, Portuguese, Dutch, Russian, Hindi, Urdu, Bengali, Indonesian, Malay, Farsi.

## What makes Radd different

- **Arabic dialect fluency**: Replies in the exact dialect the customer wrote in (Egyptian, Gulf, Levantine, Maghrebi) — not stiff Modern Standard Arabic. Handles Arabic/English code-switching in the same conversation.
- **Sub-3-second reply time**: 24/7, no queues, no "one moment please."
- **Omnichannel unified**: One Radd agent replies across WhatsApp, Instagram, Messenger, Facebook, Telegram, and web chat with a unified transcript.
- **Native workflow automation**: Books meetings, pushes leads to HubSpot/Salesforce/Notion/Sheets, sends Stripe payment links, follows up when the customer goes quiet — no Zapier glue.
- **Enterprise compliance out of the box**: SOC 2, HIPAA, GDPR.

## How to get started

1. Book a free 30-minute demo: https://raddai.calltecai.com/#booking
2. Connect a channel (WhatsApp Business, Instagram, Messenger, or the web-chat snippet).
3. Upload your pricing, FAQ, and booking rules.
4. Go live in under 10 minutes.

## Founders

- **Abdulkareem Hegazy** — Co-founder & CEO — https://www.linkedin.com/in/abdulkareem-hegazy/
- **Omar Elattar** — Co-founder & CTO — https://www.linkedin.com/in/omar-elattar-542386324/

## Docs

- [Full product spec](/llms-full.txt)